At The Green Cubs, we take your privacy very seriously. We do everything it takes to safeguard the trust you place in us. Please read below for more details regarding our privacy policy. Our privacy policy is subject to change from time-to-time without prior notice, hence, please review this policy periodically.
Consent
By using our website www.thegreencubs.com, you hereby consent to our Privacy Policy and agree to its terms.
Information we collect
1. Your contact details; i.e., name, e-mail address, phone number, and shipping address;
2. Your previous orders and transaction information including product pricing details, date of purchase, and payment history;
3. Information from optional online surveys posted by The Green Cubs on the website or on third-party sites;
4. Cookies to enhance your shopping experience. Cookies are small files of data stored on your computer which enable us to know your preferences and customize the website as per your preferences to offer you a more personalized experience. You can at any point set your computer browser to notify you when you are sent a cookie, and you can decide whether or not to accept it;
5. Your session log information on the website such as navigation details within the website, IP address, browser type, browser language, operating system, and source of traffic;
6. E-mail communication by you directly with the website or The Green Cubs including but not limited to product or service enquiries, delivery details, disputes, etc.
How we use your information
All the above listed information enables us to:
1. Process your order; and/or
2. Understand your preferences such that we can deliver the best customer service and experience.
3. We may also use this information for marketing purposes including but not limited to informing you about deals, offers, new launches, relevant blogs, order status, etc.
You may choose to opt out of these communications anytime by writing to us at support@thegreencubs.com
We will use your information, if required, in legal disputes or other legal processes in order to comply with any statutory or regulatory requirement and in cases of troubleshooting problems, detecting and protecting against error, fraud and other criminal or illegal activity, to collect dues/fees owed, enforce our Terms, prevent abuse of The Green Cubs products and services, and prevent violation of the rights of third-parties, other users, or the general public.
Information We Do Not Collect
The Green Cubs does not hold or save your transactions or banking details including but not limited to debit/credit card number, cardholder name, expiration date, and CVV or other information required for internet banking or other payment instruments. This information is held by the payment gateway service provider. Our payment gateway service provider is secured with end to end encryption and two factor authentication which ensures the highest standards of safety and security.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
SHOPIFY
Our store is hosted by Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at support@thegreencubs.com
or by mail at
The Green Cubs
[Re: Privacy Compliance Officer]
Plot 57, Road 71, Jubilee Hills, Hyderabad - 500033